Dear Eton Customer, As of now we will be sending you the archived files for your orders as soon as they are available, and will follow them up with analysis emails later. This email refers to the data which you should have already received. Your sample(s), sample ID 2 (IGF-C3-M13F-21), sample ID 7 (usrA-1-M13F-21), failed to generate any data. For possible reasons and solutions, please visit our website: http://www.etonbio.com/troubleshooting.php#one. The data from this reaction should not be considered reliable. Your sample(s), sample ID 8 (usrA-3-M13F-21), show a lot of background noise in the sequence. For possible reasons and solutions, please visit: http://www.etonbio.com/troubleshooting.php#five. The sequencing of sample ID 1 (IGF-C2-M13F-21), sample ID 10 (dhs13-B-M13F-21), sample ID 11 (dhs5-2-M13F-21), sample ID 12 (dhs5-4-M13F-21), stopped abruptly. It could be caused by secondary structure. For possible reasons and solutions, please visit http://www.etonbio.com/troubleshooting.php#six. If there are any issues regarding your sequencing, please do not hesitate to contact us and we will be more than happy to help you. Thank you for the order and we look forward to serving you again. The Eton Team Eton Bioscience, Inc. Contributing to Life & Science Toll Free: (800)758-1630 Local: (858)558-1630 http://www.etonbio.com support@etonbio.com 5820 Oberlin Drive, Suite 100, San Diego, CA 92121